Our state-of-the-art technology allows clients to transmit documents to OneTouch via the Internet, eliminating the cost of printing documents in their office. Courts in California have a strong, standing interest in using electronic filing as a tool to improve customer service and make more efficient use of the courts resources. To help foster this interest and encourage implementation of electronic filing they have initiated rules regarding fax filing in California courts. Processing documents electronically is the way of the future.
The courts allow OneTouch to file electronically transmitted documents with a Facsimile signature.
Rule 2.303. Filing through fax filing agency
(a) Transmission of document for filing
A party may transmit a document by fax to a fax filing agency for filing with any trial court. The agency acts as the agent of the filing party and not as an agent of the court.
(b) Duties of fax filing agency
The fax filing agency that receives a document for filing must:
(1) Prepare the document so that it complies with the rules in division 2, chapter 1 of this title and any other requirements for filing with the court;
(2) physically transport the document to the court; and
(3) File the document with the court, paying any applicable filing fee.
(Subd (b) amended effective January 1, 2007.)
All documents that the court does not require an original signature can be faxed filed. For example:
Summons & complaints
Defaults
Writs
Petitions
Notice of Hearings
Dismissals
Case Managements
Abstracts
Proofs of service
Notice of settlements
Conditional Stipulated Settlement
Renewal of Judgment
Satisfaction of Judgment
Notice of Change of Address
Answers
Any document that the court requires original signature. For example:
Motions
Opposition to Claim of Exemption
Application and Order For Appearance and Examination
Judgment Debtor Exams
Sister State Judgment
A OneTouch customer service representative will assist you in creating your personal facsimile signature.
There is typically two ways to apply a facsimile signature to a legal document.
The first way is to have the facsimile signature font reside on the tool bar which can then be applied to the document prior to transferring to OneTouch.
The second way is to have the facsimile signature hard coded, residing on the master document template.
Yes! Customers can order any service of process requests through our website at www.onetouchlegal.com. Just login and follow our easy steps.
Go to www.onetouchlegal.com, log in and complete the filing and service instruction form, then upload your documents.
After you enter the relevant data into the Filing and or service instruction form simply browse for your files on your computer and drop/paste them into our transfer folder via our website. Press the button to transfer the document package to OneTouch.
Yes! Once OneTouch has received the document package we will download the image into the OneTouch computer document management system, allowing for easy search and retrieval. Documents are available for review 24/7, at www.onetouchlegal.com.
An Excel spreadsheet sent via e-mail lists all documents received to the person who placed the order.
Yes! OneTouch will advance court filing fees as long as your account is in good standing.
Every 24 hours OneTouch will generate an Advanced Court Filing Fee Invoice. The invoice can be transmitted either as an automatic data transmission, which can be downloaded into a client’s collection management software program, or sent as an e-mail attachment in Excel and PDF format.
E-mail! Every morning OneTouch will automatically email an Excel spreadsheet that reflects all of the conformed court filings from the previous day. The Excel spreadsheet lists the client file number, date filed, case number, Hearing type, date, time and department.
Yes! A printable copy of your conformed court filing will be available for review in your Virtual File Cabinet on our website.
Every morning OneTouch automatically emails an Excel spread sheet that reflects all of the completed service of process from the previous day. The Excel spreadsheet lists the client file number of each completed service, type of service, person served, capacity, date served, address, mailing date and fees.
Yes. Visit www.onetouchlegal.com, download and complete the appropriate instruction sheet then print the form. Place the instruction sheet as the first page of your package and then fax everything to OneTouch.
A OneTouch representative is available to provide free training at your office or telephonically. Or logon and you can review from the comfort of your desk. Visit our website at www.onetouchlegal.com for details.
The main advantage is to create a paperless environment. You can submit your court filings and service of process electronically. Receive an immediate confirmation of your order eliminating the need to follow up with a phone call. Receive an email when your request is completed with a copy of your conformed court filing. Check the status of all your court filings and service requests on our website 24 hours a day. No more waiting for your old attorney service to show up at your door.
OneTouch’s paperless system provides the following cost saving:
Eliminates printing documents
Eliminates copying documents
Eliminates issuing checks for court fees
Eliminates you having to retain and file conformed court filings
Eliminates retrieving filing data from hard copy of Court Filings
Eliminates retrieving service data from completed services
Yes! Click here for locations where same-day service is available.
You can submit all service of process requests through the OneTouch website. Just log in, complete the service instruction sheet, and upload the instruction sheet with your documents.
Yes! Please contact our office for pricing.
OneTouch in-house process servers cover the following counties: Los Angeles, Orange, San Diego, San Bernardino, Riverside, San Francisco, Alameda, San Mateo, Santa Clara, Contra Costa, Ventura and Sacramento, we guarantee the 1st attempt within 48 hours of receiving your order in these areas. “Rush Service” is available upon request for the entire state of California.
Yes. OneTouch will advance the witness fees and include them ON your next invoice.
OneTouch supports the following web browsers:
Microsoft Internet Explorer 6.0 and higher
Mozilla Firefox 1.0 and higher
Google Chrome 5.0 or higher
Safari 3.0 and higher
For the best online experience, we recommend the following web browsers:
Microsoft Internet Explorer 8.0 and higher
Mozilla Firefox 3.5 or higher
Google Chrome 5.0 or higher
Safari 5.0 or higher
OneTouch accepts the following file formats for processing:
Microsoft Word - .doc, .docx
Microsoft Excel - .xls, .xlsx
WordPerfect - .wpd
Adobe PDF - .pdf
Text – .txt
Comma-delimited - .csv
JPEG - .jpg
In whatever order you wish it to be filed with the court, i.e.:
Summons
Complaint
Civil Case cover Sheet
Scanned exhibits
Scanned contracts etc
Yes! You will need to open an account to use our service. You must have a OneTouch account number, password and be a registered user. It is a very user-friendly process and just takes a few minutes.
You can click here, and it will automatically take you to the Open An Account page or return to our home page and click “Sign Up page”. The instructions will guide you through the user friendly process.
OneTouch needs you to provide your contact information i.e.: Full name of the company, address, phone number and email address. You may need to provide a valid Visa, MasterCard or American Express credit card depending on the type of account that you wish to set up. A OneTouch representative is available to explain the difference between the types of accounts.
No. service requests will be billed automatically every two weeks.
If your account requires you be a credit card customer, your invoices will be automatically charged to the card you provide.
A OneTouch representative is available to explain the difference between the types of accounts.
If your firm is already registered, you must register as a user before placing service requests.
You can click here to register yourself as a user through this site. You'll need your firm's OneTouch Customer Number, password, your name, your phone number and email address.
If you have an electronic version of your document already, a OneTouch representative will show you how to apply the attorney’s electronic signature to the document and then save the document on your computer. When you are ready to send the documents, place them into the transfer folder located at www.onetouchlegal.com for transmission. If you have hard-copy exhibits or other supporting material, you may need to have those scanned into your system before transmission to OneTouch.
8:00 a.m. to 5:00 p.m., Pacific Time. (800) 225-5337.